Top Menu

False Positive import

03 Jun 2016 16:50 #542 by Robert Porter
Hello, I have a product list with 2378 individual products.

When attempting to import, it says all products were imported (it did it in batches of 300), but afterward, the list shows nothing. No products have been imported even though is says that they were. Not sure what the cause is on this.

Where should I look to troubleshoot? Any help would be most appreciated.
04 Jun 2016 13:56 #543 by Super User

we responded over support mail but here is answer again is anyone else looks.

When adding new products using CSV import you virtuemart_product_id must be empty for new products, also adding needs to be enabled in settings. If SKU is used it needs to be unique.

Best regards,
The following user(s) said Thank You: Robert Porter
Time to create page: 0.052 seconds