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Cannot edit records after loading

28 Dec 2017 20:14 #2820 by Anson
Cannot edit records after loading was created by Anson
Hi Support,

As subject, our store has below number of products & variants.
View: 74326 products, 81365 variants

After complete loading the app, I tried edit some products (collection, metaFields).
The app show loading in left bottom but the product are not changed after long time (30min+).
I checked them in Product edit page and found no changed for them.

Please advise. Thanks.
And it there any maximum number of product supported by this app?

App: Excel-like Spreadsheet Bulk Product Manager

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29 Dec 2017 14:28 #2821 by Super User
Replied by Super User on topic Cannot edit records after loading
If you have many collections their loading on app start can push update task in queue that will be then postponed. You will have to wait bottom left indicator to stop sync indication. In February we will release update that will speed up loading and eliminate this problem for large stores.

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29 Dec 2017 14:31 #2822 by Anson
Replied by Anson on topic Cannot edit records after loading
Yes, I did waited the left hand side loading stop and then edit, sometimes it don't change the value....

For coming update, may I know what's the support MAX no. of product/SKU of the app?

Thank you.

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30 Dec 2017 09:01 #2823 by Super User
Replied by Super User on topic Cannot edit records after loading
Until browser tab occupies more than ~4GB and crashes.

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30 Dec 2017 09:08 #2824 by Anson
Replied by Anson on topic Cannot edit records after loading
1. So the limit is on Chrome Browser tab, not on the app?

2. 64bit Chrome still 4GB limit?

3. Is it checked in Windows task manager?

Thanks.

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