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can not load product

05 Nov 2015 11:32 #360 by Hassan
can not load product was created by Hassan
Dear Supporter
I already bought your product to list all products at Virtuemart but faced this error:

screencast.com/t/E9HptoQoSkhw

can you let me know how to solve the problem?
Regards
Nabi

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05 Nov 2015 14:19 #361 by Super User
Replied by Super User on topic can not load product
Hi,

what is version of your VirtueMart ?

Best Regards,

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05 Nov 2015 19:30 #362 by Hassan
Replied by Hassan on topic can not load product
Hi
VM version is 3.0.10
Regards
Nabi

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05 Nov 2015 20:57 #363 by Super User
Replied by Super User on topic can not load product
Hi,

send us admin access so could have a look.
Send info to This email address is being protected from spambots. You need JavaScript enabled to view it.

Best Regards,

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10 Nov 2015 09:52 #364 by Hassan
Replied by Hassan on topic can not load product
Hi supporter
Could you connect to the backend? Do you have any good news?
Nabi

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10 Nov 2015 10:22 #365 by Super User
Replied by Super User on topic can not load product
Hi,

your component was fixed.

You can check now.

Best regards,

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13 Nov 2015 04:33 #366 by Hassan
Replied by Hassan on topic can not load product
Dear Supporter
Thanks for fixing the problem, I have a subdomain (faraz.arkansalamat.com) that before doing any changes I do it first at that subdomain. I have the first problem with that.
all credentials are the same.
Regards
Nabi

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29 Nov 2015 19:59 #383 by Hassan
Replied by Hassan on topic can not load product
Dear Supporter
It seems that we can not upload a CSV file to an empty database.
Is it possible to make a database empty and import new goods via this component?
Your prompt reply is appreciated, If I can not do that, let me know to buy another component.
Regards
Nabi

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30 Nov 2015 08:47 #384 by Super User
Replied by Super User on topic can not load product
Hi,

send us again admin access and attach CSV file. Send to This email address is being protected from spambots. You need JavaScript enabled to view it.

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